Business Support Assistant Review
at Highbury Homes
Level 2 Apprenticeship
Customer Service
Brighouse
Review Submitted: April 2026
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Setting up new instructions, taking phone calls, audits, checking emails.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new skills, for example, great customer service skills, team-work, confidence, communication, IT skills
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Highbury Homes to a friend?
Yes
Why?
Highbury homes is a very well organised, professional and trustworthy organisation.
What tips or advice would you give to others applying to Highbury Homes?
The job can be very high pressure at times but the teams and managers are always happy to help and monitor work loads ensuring everything is evenly distributed.
