Support Worker Review
at ivolve care and support
Level 3 Apprenticeship
Healthcare
Crewe
Review Submitted: March 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Personal care: Assisting with tasks like washing, dressing, eating, and mobility
Emotional support: Offering companionship, encouragement, and reassurance
Daily living support: Helping with shopping, cooking, cleaning, and managing routines
Health support: Monitoring wellbeing, administering or prompting medication (where trained), and reporting concerns
Promoting independence: Encouraging individuals to make choices and develop life skills
Safeguarding: Ensuring the safety and wellbeing of vulnerable individuals
Communication: Working with families, healthcare professionals, and other services.
Emotional support: Offering companionship, encouragement, and reassurance
Daily living support: Helping with shopping, cooking, cleaning, and managing routines
Health support: Monitoring wellbeing, administering or prompting medication (where trained), and reporting concerns
Promoting independence: Encouraging individuals to make choices and develop life skills
Safeguarding: Ensuring the safety and wellbeing of vulnerable individuals
Communication: Working with families, healthcare professionals, and other services.
To what extent do you enjoy your programme?
5/5
I enjoy my programme to a great extent as it is both rewarding and informative. I value the hands-on experience and the opportunity to support individuals while developing my skills. Although there are challenges, they help me grow in confidence and resilience. Overall, the programme is fulfilling and supports my career development.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
During my programme, I have learned several new skills and developed existing ones. I have improved my communication and listening skills, allowing me to better support individuals and understand their needs. I have also gained practical experience in personal care, safeguarding, and following health and safety procedures.
In addition, I have developed my patience, confidence, and ability to work as part of a team. Overall, the programme has helped me grow both professionally and personally, making me more effective in my role as a support worker.
In addition, I have developed my patience, confidence, and ability to work as part of a team. Overall, the programme has helped me grow both professionally and personally, making me more effective in my role as a support worker.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is well organised and structured, with a good balance between practical work and learning. The training is clearly planned, and the expectations are easy to understand, which helps me stay on track with my progress.
I receive regular support and guidance from my supervisors and assessors, which helps me develop my skills and confidence.
I receive regular support and guidance from my supervisors and assessors, which helps me develop my skills and confidence.
How much support do you receive from your employer?
5/5
I receive a good level of support from my employer throughout my programme. They provide guidance, regular check-ins, and are available to answer any questions or concerns may have. This support helps me feel more confident in my role and ensures I am progressing well.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a good level of support from my training provider while working towards my qualifications. They provide clear guidance on assignments, helpful resources, and regular feedback to support my learning and progress.
My assessor is approachable and available to answer questions, which helps me stay on track and understand what is required. The support I receive makes it easier to manage my workload and build confidence in completing my qualifications.
My assessor is approachable and available to answer questions, which helps me stay on track and understand what is required. The support I receive makes it easier to manage my workload and build confidence in completing my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification helps me perform better in my role to a great extent. It provides me with the knowledge and understanding needed to support individuals effectively, including areas such as safeguarding, communication, and person-centred care.
The learning I gain through my training provider can be applied directly to my daily work, which improves my confidence and ability to handle different situations. It also helps me understand best practices and follow correct procedures
The learning I gain through my training provider can be applied directly to my daily work, which improves my confidence and ability to handle different situations. It also helps me understand best practices and follow correct procedures
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are some extra-curricular activities available at my workplace, mainly in the form of social activities and team-building events.
These activities provide a good opportunity to connect with colleagues, build stronger working relationships, and create a positive work environment.
While there may not be many sports teams or formal networking events, the social interactions and occasional workplace activities still contribute to team spirit and staff wellbeing
These activities provide a good opportunity to connect with colleagues, build stronger working relationships, and create a positive work environment.
While there may not be many sports teams or formal networking events, the social interactions and occasional workplace activities still contribute to team spirit and staff wellbeing
Recommendations & Advice
Would you recommend ivolve care and support to a friend?
Yes
Why?
Yes, I would recommend iVolve Care and Support to a friend. My experience with the organisation has been positive — I feel supported in my role, have opportunities to learn and develop, and work with a team that values person‑centred care.
Overall, I believe it is a good place to work if someone is looking to grow their skills and gain valuable experience in the care sector.
Overall, I believe it is a good place to work if someone is looking to grow their skills and gain valuable experience in the care sector.
What tips or advice would you give to others applying to ivolve care and support?
My advice for others applying to iVolve Care and Support is to be patient, compassionate, and willing to learn. Show a genuine interest in helping others, communicate well, and be prepared to work as part of a team. Being adaptable and open to new experiences will also help you succeed in this role.
