Account Manager Review
at Royal Mail Group
Higher Level Apprenticeship
Sales
Peterborough
Review Submitted: March 2026
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
my role is looking after revenue, contribution, selling new services to customers, looking after existing customers on my base, keep to KPI's, emails and telephone work.
To what extent do you enjoy your programme?
5/5
i enjoy my programme as it has really helped me with the sales side of the business, the difference between open/closed/funnel questions.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
questioning skills, confidence, understanding the fundamentals, strategic thinking, problem solving.
Structure and Support
How well organised/structured is your programme?
5/5
it is very organised and the structure has been given and followed the whole way through my apprenticeship. i am coming to the end, i have passed the first part of my end point assessment but i do have to finish the final 2 tasks to be 100% completed.
How much support do you receive from your employer?
5/5
they allowed me every Friday off to study.
How much support do you receive from your training provider when working towards your qualifications?
5/5
full support the whole way through, this was through Mecuri International.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
absolutely does as i am the highest in new revenue.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
they really take care of you, through dental, hospital, doctors, financial, mental health support. charity days are a big thing here, we have a good support network with colleagues and other areas of the business, they care about you with having a union should you want it, they have flexible working times, i have shorter working week without the pay cut. it is a very good place to work.
What tips or advice would you give to others applying to Royal Mail Group?
be yourself and want to do well.
