Lead Customer Operations Manager Review
at Royal Mail Group
Degree Apprenticeship
Logistics and Operations
Braintree
Review Submitted: March 2026
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a delivery office. responsible for overall operational performance
To what extent do you enjoy your programme?
4/5
It's great to lead teams to achieve the business objectives and develop teams.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Effective communication leads to more effective collaboration.
Structure and Support
How well organised/structured is your programme?
4/5
plan weekly and monthly tasks in line with the workload.
How much support do you receive from your employer?
4/5
My employee has been supportive.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider been very supportive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It feels great.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Sports and professional networking.
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
People development is a core value for RMG.
What tips or advice would you give to others applying to Royal Mail Group?
Be authentic
