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Higherin

Process and Compliance Team Leader Review

at ASDA

Level 3 Apprenticeship

Customer Service

Dunbar

Review Submitted: March 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
my new role i got through doing the apprenticeship with asda is the admin and legal side of the store, doing audit walks, paper work and helping out wherever i can
To what extent do you enjoy your programme?
4/5
i really enjoyed my apprenticeship and got on really well with my teacher, i gained a lot of valuable knowledge and built on the skills i already had

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
i learnt now skills in managing a team and how to handle myself in a leadership role and built up on my skills such as communication

Structure and Support

How well organised/structured is your programme?
5/5
it was well thought out and worked around my schedule which was appreciated
How much support do you receive from your employer?
5/5
all the managers within my store were very supportive, making sure i had the time and space to do what i need and helped me develop with skills as well
How much support do you receive from your training provider when working towards your qualifications?
5/5
my training provider was amazing, very kind and caring, communicated with me well and pushed me to the best of my abilities
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i was working at front end on the customer service desk but now after completing my apprenticeship i am a Team Leader
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
i used to help out a lot my kids with special needs but now i work full time i don’t have much time anymore

Recommendations & Advice

Would you recommend ASDA to a friend?
Yes
Why?
the kindness from the colleagues and the sense of community is amazing and they support you with everything on and out of work
What tips or advice would you give to others applying to ASDA?
just be yourself, work hard and be kind
In This Review
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