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Higherin

FOH Review

at Mitchells and Butlers

Level 2 Apprenticeship

Bar and Waiting

Newcastle upon Tyne

Review Submitted: February 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work FOH at miller and carter and I give guests a warm welcome when they come into the restaurant I also make sure that I give great service at all times
To what extent do you enjoy your programme?
5/5
I did enjoy it as I learnt the ins and outs of my job role and how to navigate around the restaurant

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have developed a speech skill where I never used to be confident in speaking to people but now working in this line of work I have became confident in doing so

Structure and Support

How well organised/structured is your programme?
5/5
Was very organised
How much support do you receive from your employer?
5/5
I received support from my employer if I needed help they were always there to help out and support me when needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received great support from my training provider she was amazing and really helped me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I am more confident in my job role and I feel like getting this qualification has helped me a lot with that journey
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5

Recommendations & Advice

Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
Because it’s a great qualification to get out of the end of a lot of hard work and it’s a fun line to work in get tought a lot and shown a lot
What tips or advice would you give to others applying to Mitchells and Butlers?
Go for it it’s really worth it you will come out with a lot of knowledge about your business
In This Review
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