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Higherin

Operations Manager Review

at Morrisons

Higher Level Apprenticeship

Retail Manager

Bradford

Review Submitted: February 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
To what extent do you enjoy your programme?
5/5

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Incredible insights! I can’t recommend this enough. Learning these new behavioral skills has been a breakthrough for me. It’s helped me move beyond 'one-size-fits-all' coaching to really understanding what’s best for each person I work with. I'm seeing the positive results in my role every day!

Structure and Support

How well organised/structured is your programme?
5/5
Top-tier organization and support! ⭐⭐⭐⭐⭐ The level of organization here is outstanding. They have a clear roadmap for what needs to be done and when, but what truly sets them apart is their flexibility. They tailored everything to my specific capabilities and schedule, and whenever a challenge arose, they were incredibly quick to pivot and find a solution. It made the entire process stress-free
How much support do you receive from your employer?
5/5
A seamless and supportive journey. The level of coordination between my employer and the Head Office Apprenticeship team was incredible. I felt fully backed at every stage, thanks to the constant communication and proactive updates. It made balancing my work and learning so much easier knowing I had such a strong support system behind me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Highly supportive and professional. The team provided a great level of support from start to finish. They were especially helpful and accommodating when I faced a change in circumstances, showing real empathy and adaptability. It’s rare to find a provider so committed to the individual needs of their learners.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has been instrumental in my professional growth. By gaining a deeper understanding of behavioral skills, I’ve moved from a 'one-size-fits-all' management style to a more nuanced, individual-focused coaching approach. This has not only improved my own performance but has directly enhanced the productivity and development of my colleagues. The structure of the course allowed me to apply what I learned in real-time, making the transition from theory to practice seamless.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
This qualification has given me the confidence to take a more active role in our brand’s growth. I now play a key part in promoting our ideas across LinkedIn and Facebook, ensuring our message reaches the right audience. It’s been rewarding to apply the communication and behavioral skills I’ve learned to our social media strategy, helping to boost our professional visibility

Recommendations & Advice

Would you recommend Morrisons to a friend?
Yes
Why?
I’d recommend Morrisons because they truly invest in your professional development. Through their apprenticeship programs, I’ve gained behavioral and leadership skills that have completely changed how I work. They don't just give you a job; they give you a career path and the coaching tools to help others grow along with you
What tips or advice would you give to others applying to Morrisons?
When you interview, don't just talk about tasks—talk about people. Mention your interest in behavioral skills and how you like to support or coach others. They value colleagues who want to help the whole team succeed.
In This Review
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