Business Administration Apprentice Review
at Historic Royal Palaces
Level 3 Apprenticeship
Business Operations
Hillsborough, County Down
Review Submitted: January 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is an apprentice for the public engagement office in Hillsborough Castle. Specified towards the schools programme and the admin side of their work. I also help assist the site coordinator with the school sessions that come in with set up, meet and greets, and tailing the sessions.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my job and find myself adapting well with the new environment of a real workplace.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
how to operate booking systems,
operating an intranet,
emails
storing files
excel, 365 office
safety training
fire training
operating an intranet,
emails
storing files
excel, 365 office
safety training
fire training
Structure and Support
How well organised/structured is your programme?
4/5
workload is well organised and put together. Online lectures tailored to the job title through the course were delayed 6 months in to the job.
How much support do you receive from your employer?
5/5
Full support, open to answering any questions
How much support do you receive from your training provider when working towards your qualifications?
2/5
Lectures do not begin until Feb 2026. Has been meeting me once a month to discuss modules but hasn't started any learning/classwork.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Training provider, hasn't started lectures.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Family trails, seasonal events eg christmas, halloween, easter to experience during free time/weekends.
Recommendations & Advice
Would you recommend Historic Royal Palaces to a friend?
Yes
Why?
A very welcoming environment.
What tips or advice would you give to others applying to Historic Royal Palaces?
getting used to a new workplace, especially just being out of school, takes time
