New Business Executive 2 Review
at Switch 365
Level 3 Apprenticeship
Sales
Blackpool, Lancashire
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My job role involves calling up new cusotmers to offer market tracking for their energy contracts and other services. Also, contact former cusormers to see if they would like Switch's services.
To what extent do you enjoy your programme?
5/5
I enjoy the apprenticeships once a month workshops where we can interact with different people in different jobs with different perspectives of managing staff or customer expereince. I enjoy the breakdown of different subjects e.g. emotional intelligence or leadership styles. This will help me on future projects at work.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
New skills I've learnt at work is how to handle complex question about their energy contracts, the energy market and using certain scripts to help the customer. The apprensticeship has also helped by learning leaderdership styles, emotional intelligience and different types of customer services.
Structure and Support
How well organised/structured is your programme?
5/5
The apprenticeship is well structured with monthly workshops and a separate monthly 1-2-1 with my acessor. Where I can plan my learning and other future work tasks to enhance my skills and knowledge.
How much support do you receive from your employer?
5/5
I receive helpful tips most days, feeback if a particular issue needs addressing to help me, to help new staff with their traning on the phones.
How much support do you receive from your training provider when working towards your qualifications?
5/5
So far I have received regular updates via email about up and coming 1-2-1's and what work or evidence I need to work on before the meeting. It also helps me focus on what evidence I can save and use as part of my development.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My training provider helps me plan ahead, structure my tasks and think ahead about how I can improve and show evidence of learning.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
At work they organise after work social gatherings.
Recommendations & Advice
Would you recommend Switch 365 to a friend?
Yes
Why?
I think anybody in employment should take up the opportunity to take on an apprenticeship to enhance career opportunities and development.
What tips or advice would you give to others applying to Switch 365?
Best tips is , be willing to learn, open minded, and apply the course to your everyday job tasks to improve your cv and potential promotions.
