Community Engagement Coordinator Review
at Fairhive
Level 3 Apprenticeship
Business Operations
Aylesbury
Review Submitted: April 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Fairhive Homes Ltd is a not-for-profit Registered Social Landlord (RSL) that provides affordable housing across Buckinghamshire and surrounding areas. My role as a Community Engagement Coordinator is central to building positive relationships between the organization and the community, ensuring effective communication, collaboration, and participation in social initiatives. I play a key role in promoting Fairhive’s values of being customer-focused, expert-driven, and innovative.
To what extent do you enjoy your programme?
5/5
Fairhive Home is a great employer. A very warm environment to work and and provides me with the work/life balance I need to take care of my family.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Here are some of the skills I have acquired:
Strong Communication and Interpersonal Skills:
I have honed my ability to engage effectively with diverse groups, including residents, community organizations, and stakeholders. This involves both verbal and written communication to convey information clearly and persuasively.
Event Planning and Coordination:
I have developed skills in organizing community events, workshops, and meetings. This includes managing logistics, setting up venues, and ensuring successful execution of events.
Networking and Partnership Building:
I have learned to establish and maintain relationships with local organizations, community leaders, and stakeholders. This skill is crucial for securing partnerships and resources beneficial to the community.
Problem-Solving and Conflict Resolution:
I have developed the ability to address community concerns and resolve issues diplomatically, fostering trust and cooperation within the community.
Project Management:
I have gained experience in managing projects from conception to completion, including setting goals, allocating resources, and evaluating outcomes.
Digital Literacy and Social Media Management:
I have become proficient in using social media platforms to promote community initiatives, engage with the public, and disseminate information effectively.
Data Analysis and Reporting:
I have learned to collect and analyse data to understand community needs better and report findings to stakeholders, which helps in planning future initiatives.
Cultural Competence and Empathy:
I have developed an understanding of diverse community needs and perspectives, allowing me to tailor engagement strategies effectively.
Time Management and Prioritization:
I have refined my ability to prioritize tasks, manage your workload, and meet deadlines in a fast-paced environment
Strong Communication and Interpersonal Skills:
I have honed my ability to engage effectively with diverse groups, including residents, community organizations, and stakeholders. This involves both verbal and written communication to convey information clearly and persuasively.
Event Planning and Coordination:
I have developed skills in organizing community events, workshops, and meetings. This includes managing logistics, setting up venues, and ensuring successful execution of events.
Networking and Partnership Building:
I have learned to establish and maintain relationships with local organizations, community leaders, and stakeholders. This skill is crucial for securing partnerships and resources beneficial to the community.
Problem-Solving and Conflict Resolution:
I have developed the ability to address community concerns and resolve issues diplomatically, fostering trust and cooperation within the community.
Project Management:
I have gained experience in managing projects from conception to completion, including setting goals, allocating resources, and evaluating outcomes.
Digital Literacy and Social Media Management:
I have become proficient in using social media platforms to promote community initiatives, engage with the public, and disseminate information effectively.
Data Analysis and Reporting:
I have learned to collect and analyse data to understand community needs better and report findings to stakeholders, which helps in planning future initiatives.
Cultural Competence and Empathy:
I have developed an understanding of diverse community needs and perspectives, allowing me to tailor engagement strategies effectively.
Time Management and Prioritization:
I have refined my ability to prioritize tasks, manage your workload, and meet deadlines in a fast-paced environment
Structure and Support
How well organised/structured is your programme?
4/5
I see my tutor once every month. The tutor introduces a couple of modules a month. I spend the other two days of the month on self-study and completing set targets
How much support do you receive from your employer?
5/5
My employer is 100% behind me. I have felt seen and heard
How much support do you receive from your training provider when working towards your qualifications?
4/5
Inspiro Learning provides me with extensive support towards my qualifications, ensuring a positive and effective learning experience.
Support includes Dedicated Trainers, Flexible Learning Delivery, Accessible Resources, Pastoral Care, Monitoring Progress, and Preparation for Success.
Support includes Dedicated Trainers, Flexible Learning Delivery, Accessible Resources, Pastoral Care, Monitoring Progress, and Preparation for Success.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification acts as a foundation for improving my performance by enhancing my skills, boosting confidence, and providing actionable insights that align with the demands of my role. This ultimately enables me to contribute more effectively to Fairhive Homes' mission of fostering strong community relationships and delivering impactful initiatives.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Volunteering Opportunities:
Fairhive encourages employee participation in quarterly volunteering days, which include activities like community litter picks and collaborations with organizations such as the RSPCA and Youth Concern.
Community Engagement Initiatives:
Fairhive supports numerous community projects and grants, which might provide opportunities for involvement in local events or initiatives.
Professional Networking:
While not explicitly mentioned, Fairhive's involvement in industry events and its commitment to community development could offer opportunities for professional networking within the housing sector.
Well-being Initiatives:
Fairhive hosts various well-being activities, such as menopause awareness sessions and cultural events like Black History Month celebrations, which foster a sense of community among employees.
Training and Development:
Fairhive provides training programs focused on topics like scam awareness, first aid, and resident engagement, which can enhance your skills and knowledge while interacting with colleagues from different departments
Fairhive encourages employee participation in quarterly volunteering days, which include activities like community litter picks and collaborations with organizations such as the RSPCA and Youth Concern.
Community Engagement Initiatives:
Fairhive supports numerous community projects and grants, which might provide opportunities for involvement in local events or initiatives.
Professional Networking:
While not explicitly mentioned, Fairhive's involvement in industry events and its commitment to community development could offer opportunities for professional networking within the housing sector.
Well-being Initiatives:
Fairhive hosts various well-being activities, such as menopause awareness sessions and cultural events like Black History Month celebrations, which foster a sense of community among employees.
Training and Development:
Fairhive provides training programs focused on topics like scam awareness, first aid, and resident engagement, which can enhance your skills and knowledge while interacting with colleagues from different departments
Recommendations & Advice
Would you recommend Fairhive to a friend?
Yes
Why?
Working at Fairhive Homes offers the chance to be part of a dynamic organization that values both employee development and community impact.
What tips or advice would you give to others applying to Fairhive?
Show Enthusiasm for Community Impact:
Highlight your passion for making a positive difference in the community. Fairhive values its social mission, so demonstrating how you can contribute to this is important.
Be Proactive and Open to Learning:
Emphasize your willingness to learn and grow. Fairhive offers structured development opportunities, so showing enthusiasm for taking on new challenges is beneficial.
Organizational Skills:
Ensure you are organized and able to manage multiple tasks effectively. This is crucial in roles that involve coordination and project management.
Interpersonal Skills:
Develop strong interpersonal skills, as building relationships with colleagues, residents, and stakeholders is key to success at Fairhive.
Prepare for Interviews:
Research Fairhive's values and mission. Be ready to discuss how your skills align with these principles and how you can contribute to the organization's goals.
Network and Engage:
If possible, attend networking events or engage with current employees to gain insights into the company culture and expectations.
Highlight Transferable Skills:
Even if you don't have direct experience in housing or community development, highlight any transferable skills you have, such as communication, problem-solving, or project management.
Demonstrate Flexibility:
Show willingness to adapt to different roles or responsibilities within the organization. This flexibility can be valuable in a dynamic work environment.
Understand the Industry:
Familiarize yourself with the social housing sector and current challenges. This will help you understand Fairhive's context and how you can contribute effectively.
Highlight your passion for making a positive difference in the community. Fairhive values its social mission, so demonstrating how you can contribute to this is important.
Be Proactive and Open to Learning:
Emphasize your willingness to learn and grow. Fairhive offers structured development opportunities, so showing enthusiasm for taking on new challenges is beneficial.
Organizational Skills:
Ensure you are organized and able to manage multiple tasks effectively. This is crucial in roles that involve coordination and project management.
Interpersonal Skills:
Develop strong interpersonal skills, as building relationships with colleagues, residents, and stakeholders is key to success at Fairhive.
Prepare for Interviews:
Research Fairhive's values and mission. Be ready to discuss how your skills align with these principles and how you can contribute to the organization's goals.
Network and Engage:
If possible, attend networking events or engage with current employees to gain insights into the company culture and expectations.
Highlight Transferable Skills:
Even if you don't have direct experience in housing or community development, highlight any transferable skills you have, such as communication, problem-solving, or project management.
Demonstrate Flexibility:
Show willingness to adapt to different roles or responsibilities within the organization. This flexibility can be valuable in a dynamic work environment.
Understand the Industry:
Familiarize yourself with the social housing sector and current challenges. This will help you understand Fairhive's context and how you can contribute effectively.
