Office Manager Review
at The Norwich School of Hair and Beauty
Degree Apprenticeship
Digital Marketing, Business Operations
Norwich
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as office manager has many varied responsibilities to it including: Managing the day to day running and operations of the school and organisation of the courses, Student recruitment and marketing. Diversifying the schools offerings to introduce new courses or initiatives, Leading an office team on administration and marketing initiatives, Providing student support when needed.
To what extent do you enjoy your programme?
5/5
I have thoroughly enjoyed the whole programme and experience Ive had. Being able to apply what Ive learned and put it into practice has made a huge difference to my job role and organisation. I also have enjoyed the diverse range of modules on the course as I have been able to learn a variety of skills for business management.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a huge variety of skills in this role including, coaching, recruitment, onboarding, mentoring, marketing, finance. Before starting this role I did not have any experience on any of these skills so I have been able to learn new skills and expand on ones I already had in customer service and operations.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is really well structured and we get a lot of support from the tutors. Tutors are also looking for ways to expand our experience on the course by recommending other events and also organising guest speakers from industry to enhance our learning even further and hear from industry professionals.
How much support do you receive from your employer?
5/5
I receive a huge amount of support from my employer and they have allowed me to put into practise what I have been learning on the degree. I have been able to trial and run many projects that I have been able to create from the degree. Getting to put theory into practice has been a valuable tool and has positively impacted the organisation as well.
How much support do you receive from your training provider when working towards your qualifications?
5/5
We receive a lot of support from our training provider. They always give us clear guidance on what is expected from the assessments on the course and how to improve on previous grades and assessments to reach the next level. They also give us time during class for discussions so we can work together towards assessments. The guidance on the EPA and work-based project is also clear.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has helped me already improve in my job role by being able to apply what Ive learnt in the classroom. The qualification uses real world problems, workplace issues and helps us to understand how to navigate these and improve our workplace, our leadership ability and more. The qualification has helped me to have more confidence in my ability as a manager.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I regularly attend networking events in the local area to build connections and partnerships. We also regularly have team social events and team building activities to promote team work, which also allows the team to get to know other team members better that they dont work with daily.
Recommendations & Advice
Would you recommend The Norwich School of Hair and Beauty to a friend?
Yes
Why?
NSHB has allowed me to start a career in management and given me the opportunity to grow as a professional whilst completing a degree apprenticeship. The skills and experiences Ive had are invaluable and i have been able to gain exposure to so many business areas that i wouldnt have been able to anywhere else. It is a positive, friendly place to work which allows individuals to develop themselves and the business at the same time.
What tips or advice would you give to others applying to The Norwich School of Hair and Beauty?
Take a positive attitude and open mindset to learning. You truly get out what you put in and should take every opportunity to learn a range of business areas. Team work is a great quality to have as everyone helps everyone and gets stuck into every task.
