Counter sales Review
at Howdens
Level 2 Apprenticeship
Customer Service
Aylesbury
Review Submitted: May 2025
Overall Rating
2.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
2/5
-
Skills Development
2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Selling over the counter
Making Phone calls
Showing customers our products and services
Making Phone calls
Showing customers our products and services
To what extent do you enjoy your programme?
2/5
I enjoyed the work side of it, not so much the apprenticeship part as i figured a majority of it out as my own
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
I have learnt many skills and developed the skills i already had
Structure and Support
How well organised/structured is your programme?
1/5
It wasn't very well structured, my sessions got cancelled alot and each were a month to two apart
How much support do you receive from your employer?
5/5
I had sufficient help from my employer where he could help
How much support do you receive from your training provider when working towards your qualifications?
1/5
not much i went into my EPA and my assessor had to tell me everything that I'd have to do, luckily he was very helpful. I had gone through the textbooks with my tutor but i had figured all of the workbooks and final assessments out for myself
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Howdens to a friend?
Yes
Why?
It's a great company that looks after it's employers
What tips or advice would you give to others applying to Howdens?
Go into the job being eager to learn. Take everything on board and don't feel shy asking questions to fellow employees, your employer, tutors and even the builders that come in as in my experience they are always willing to help
