Assessments and Qualification Manager Review
at Merseyside Police
Higher Level Apprenticeship
Teaching
Liverpool
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Operate as a member of the Academy Leadership team ensuring full integration of thinking and actions to deliver the annual budgeted business plan.
Operate as a member of People Services SLT, specifying and sharing Learning and Development related data and analytics to enable managers and the people services team to ensure that the Force uses evidence to create a culture of decisions based on cost effectiveness, transparency and fairness through evidence.
Ensuring that all the members of the Assessment and Qualification Team are led and supported to perform in role and deliver to their
potential (4 direct reports, 4 second line reports, 19 third line reports overseeing assessments, quality assurance and evaluation of the training provision across the academy.
Set the strategic direction of training quality assurance in force
Involved in contract creation between HEI and Merpol and involved in maintaining the ongoing collaboration.
Developing and managing the roll out of Teaching and Learning initiatives across the academy.
Holds Leaning and Development manager accountable for compliance and quality of Academy Training.
Oversees the PDU who have learning development responsibility for all learners post initial training in force (currently 778 students, majority being post initial training).
Monitor the work of the assessment team and ensure that they work to the highest possible standards when reviewing learner capability; ensure that assessor feedback accurately and consistently describes and rates the learner’s capability in line with agreed internal and/or external standards. Developing and implementing effective assessment techniques for the future.
Operate as a member of People Services SLT, specifying and sharing Learning and Development related data and analytics to enable managers and the people services team to ensure that the Force uses evidence to create a culture of decisions based on cost effectiveness, transparency and fairness through evidence.
Ensuring that all the members of the Assessment and Qualification Team are led and supported to perform in role and deliver to their
potential (4 direct reports, 4 second line reports, 19 third line reports overseeing assessments, quality assurance and evaluation of the training provision across the academy.
Set the strategic direction of training quality assurance in force
Involved in contract creation between HEI and Merpol and involved in maintaining the ongoing collaboration.
Developing and managing the roll out of Teaching and Learning initiatives across the academy.
Holds Leaning and Development manager accountable for compliance and quality of Academy Training.
Oversees the PDU who have learning development responsibility for all learners post initial training in force (currently 778 students, majority being post initial training).
Monitor the work of the assessment team and ensure that they work to the highest possible standards when reviewing learner capability; ensure that assessor feedback accurately and consistently describes and rates the learner’s capability in line with agreed internal and/or external standards. Developing and implementing effective assessment techniques for the future.
To what extent do you enjoy your programme?
5/5
I have found some modules of the programme challenging as they were new areas for me and I felt completely out of my comfort zone. That being said, it has accelerated my learning as I was stretched and challenged but I was given the support by Arden and Merseyside Police to work through the Academic and apprenticeship elements.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed in all the KSBs listed within the standard. Those worthy of note are;
K8: Financial strategies, for example scenarios, modelling and identifying trends, application of economic theory to decision-making, and how to evaluate financial and non- financial information such as the implications of sustainable approaches
K9: Financial governance and legal requirements, and procurement strategies.
S12: Oversee procurement, supply chain management and contracts.
B1: Work collaboratively enabling empowerment and delegation.
K8: Financial strategies, for example scenarios, modelling and identifying trends, application of economic theory to decision-making, and how to evaluate financial and non- financial information such as the implications of sustainable approaches
K9: Financial governance and legal requirements, and procurement strategies.
S12: Oversee procurement, supply chain management and contracts.
B1: Work collaboratively enabling empowerment and delegation.
Structure and Support
How well organised/structured is your programme?
4/5
Appropriate modules in a logical order. The blend of face to face and eLearning has allowed me the flexibility I needed to work through the programme.
How much support do you receive from your employer?
5/5
I am given the required off the job learning hours. I am also afforded opportunities to move around the force and take on work outside of my remit to develop KSBs. My manager is supportive and understanding of the additional challenges of the Level 7 apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Arden University have given me an excellent coach who is personable, responsive and knowledgeable. He is always quick to respond to any queries and helps you progress at the appropriate rate towards portfolio completion.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has opened my eyes to areas my role doesn't necessarily cover, e.g. marketing communications, but this learning has been applied within the role. I have a greater self awareness and am clearer in the areas I need to develop. My academic reading has helped me have a deeper understanding of some of the challenges I face within role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I am a member of the sports and social group, this gives me access to the gyms in the organisation. it also gives me access to a plethora of sports teams. There are cross organisation groups that I have signed up for, one example is being involved in a Coaching initiative between Merseyside Fire and Rescue, North West Ambulance Service and Merseyside Police.
Recommendations & Advice
Would you recommend Merseyside Police to a friend?
Yes
Why?
Excellent personal development that you can apply directly to a senior management role.
What tips or advice would you give to others applying to Merseyside Police?
Conduct adequate preparation, understand the force vision and leadership behaviour framework.
