Cancellation Coordinator Review
at First Response Finance Limited
Degree Apprenticeship
Accounting
NG9
Review Submitted: April 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Current role is cancellations coordinator. I speak with customers and dealers to arrange the cancellation of a customer's agreement. Another part of my job is accounting for the debts and money received relating to these cancellations
To what extent do you enjoy your programme?
4/5
I enjoyed it very much. The topics were interesting and i feel have helped my in my job since
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
My telephone skills have definitely developed, i now have to speak with several parties so i am more comfortable and confident onthe phone
Structure and Support
How well organised/structured is your programme?
4/5
Very well, it was always clear where i needed to be, and when, and when the deadlines are
How much support do you receive from your employer?
4/5
I received a lot of support from my early careers mentor.
How much support do you receive from your training provider when working towards your qualifications?
2/5
Medium. They had people to help but weren't always contactable quickly enough
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Definitely better, it just give more knowledge and contact to situations and behaviours.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Quaterley team nights out
Recommendations & Advice
Would you recommend First Response Finance Limited to a friend?
Yes
Why?
Very good employer with good benefits, and they care about employees in a real way
What tips or advice would you give to others applying to First Response Finance Limited?
Be yourself as you can easily spot when someone is acting up
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4.1
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