Network Engineer Apprentice Review
at Virgin Media O2
Higher Level Apprenticeship
Engineering
Birmingham
Review Submitted: April 2025
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Field based role maintaining, optimising and repairing the physical network infrastructure for VMO2. Requires the use of hardware and software tools to analyse and work on the network across Broadband, Telephone and TV.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Troubleshooting, the nature of different technologies and signals in the network. Improved my organisational skills working to SLA's.
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
The apprenticeship lays the theory behind the practical work undertaken. There are times when the theory is not relevant to the actual day job but this does offer scope for advancement into other roles.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are but being field-based makes it difficult to attend events
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
There is plenty of opportunity to move through different roles, the pay and benefits are good and the autonomy it offers.
What tips or advice would you give to others applying to Virgin Media O2?
Focus on using real-world examples of problem-solving and times where great customer service has been demonstrated.
