Bloomberg Customer Support Review
at Bloomberg
Level 3 Apprenticeship
Customer Service
London
Review Submitted: April 2025
Overall Rating
3.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
2.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To provide clients with support to any issues they have related to the Bloomberg terminal and also transferring calls to the correct department in relation to clients queries.
To what extent do you enjoy your programme?
2/5
I find my programme good but it doesn’t relate too much to my role.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Advanced communication, listening and team building skills.
Structure and Support
How well organised/structured is your programme?
2/5
It’s organised in relation to the coursework needed to be completed but it’s not structured in terms of marking work quickly and efficiently.
How much support do you receive from your employer?
5/5
My employer gives me amazing support, very helpful with anything I require.
How much support do you receive from your training provider when working towards your qualifications?
1/5
I receive some support when I have meetings with my provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
It doesn’t benefit my role in any way as I don’t see the correlation between the course and my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are networking events that occur quite frequently. Which are great for developing communication skills.
Recommendations & Advice
Would you recommend Bloomberg to a friend?
Yes
Why?
Amazing company, very thoughtful and helpful in making employees gain an understanding of what career pathway they want to take. Fantastic career progression opportunities with Bloomberg. I would highly recommend the company.
What tips or advice would you give to others applying to Bloomberg?
To network with others and build connections with as many people as possible.
