Receptionist Review
at Greene King
Level 2 Apprenticeship
Customer Service
Portsmouth
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Hotel receptionist involves day to day running of my department and making sure that guests have the best journey on their stay as possible dealing with any issues that arise in calm professional manner.
To what extent do you enjoy your programme?
5/5
Not much at first, but once it was all settled and I had a permanent coach I really enjoyed my work and found that it came naturally
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
To make sure that I have checked everything before I finish up and how to do so, within the expected guidelines
Structure and Support
How well organised/structured is your programme?
5/5
As previously mentioned at the start of there wasn’t a lot of structure, but once I got a permanent coach it really helped me with my work flow and for my out of a few binds
How much support do you receive from your employer?
5/5
As much as they could give
How much support do you receive from your training provider when working towards your qualifications?
5/5
Everything that I asked for and wanted to achieve was made possible
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Allowed me to polish my knowledge and allow me to step in to the supervisor role even if it’s for the day
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Good team, and benefits
What tips or advice would you give to others applying to Greene King?
Just be yourself
