Customer operations future manager Review
at Royal Mail Group
Level 3 Apprenticeship
Logistics and Operations
Southampton
Review Submitted: April 2025
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Managing a team of 20 postpeople on a daily basis, allocating tasks, performance managing, reporting to line manager to be accountable for budgets and delivering to targets
To what extent do you enjoy your programme?
3/5
I enjoyed the actual programme, just getting time to do it while in role and feeling like i couldnt get release time sometimes.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, lots of new management techniques and ideas
Structure and Support
How well organised/structured is your programme?
3/5
Often no time to get to do the learning, in general the expectation was known though
How much support do you receive from your employer?
2/5
Minimal
How much support do you receive from your training provider when working towards your qualifications?
4/5
Babington and [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions], my skills coach, were great
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Definitely, and is a great thing for my CV when applying for roles.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
Recognition of hard work, team work and good career progression
What tips or advice would you give to others applying to Royal Mail Group?
Be prepared to work very, very hard!
