Apprentice Network Engineer Review
at Virgin Media O2
Higher Level Apprenticeship
Information Technology
Gloucestershire
Review Submitted: April 2025
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Field based network engineer, I look after faults and maintenance on the fixed access network: HFC, XGS-PON, telco, business faults and support for the residential engineers that go into customer premisses for trouble calls. I work out of a van with all my tools and have a great level of autonomy in how I do my job.
To what extent do you enjoy your programme?
3/5
I enjoy the actual job, the apprenticeship has almost nothing to do with my day to day job but I guess it will help with getting future opportunities.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Pole climbing, fibre work, currently studying the CCNA alongside my work. I have learnt how to do long working, street works, I am now on call so have gotten used to being available 24/7 for a period of time. I have learnt to be independent and solve problems for myself with no backup.
Structure and Support
How well organised/structured is your programme?
3/5
It is very well organised.
How much support do you receive from your employer?
5/5
I receive all the support I could need form my employer, my manager is very good.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Training provider is helpful and my skills coach replies quickly.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
It has absolutely no relation to my day to day job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not really for field based workers, the office staff do more but it is a challenge to get involved with this with where I am based. I do have a yearly apprentice summit which is great fun to attend.
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
Good to work for, well paid too for this level of apprenticeship.
What tips or advice would you give to others applying to Virgin Media O2?
Be yourself, don't stress, everyone is very helpful during the process.
