Business Support Senior Specialist Review

Item: Business Support Senior Specialist at WTW
Rating: 5
Author: Anonymous

at WTW

Level 3 Apprenticeship

Human Resources

Ipswich

Review Submitted: April 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am part of the HR Services Team and I work on different processes such as background checks, sickness absence processing and ID checks for DBS checks and Right to Work Checks.

To what extent do you enjoy your programme?

5/5

I love it. I don't want it to end! I have learnt so much and it feeds the curiosity I have to learn more and will be sad for it to come to an end.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have learnt how to have professional discussions with my tutor which has helped me to gain confidence in my role. I have learnt how to accept feedback and reflect on my work. I am doing my Maths qualification alongside and my maths skills have definitely imroved.

Structure and Support

How well organised/structured is your programme?

5/5

Very well structured. I learn in monthly modules of various HR related subjects on training sessions with people outside of my organisation. My tutor and the other leads are always very well organised and they are really knowledgeable and supportive. They explain everything well and the training is delivered and organised well.

How much support do you receive from your employer?

5/5

My Manger is so supportive and I have regular 121's and she takes part in my reviews with my Tutor. If I am finding the work load challenging or volume of work, my Manager helps me to reduce any stress I might be feeling and checks in on me often. She is amazing!

How much support do you receive from your training provider when working towards your qualifications?

5/5

I receive loads of support from my Tutor. We have regular 121's and reviews and she will email me often. I know she is available for support should I need it. My Tutor is very approachable, understanding and helpful.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Without the help and support from everyone at MBKB, I would not be able to be where I am now and be a more knowledgeable, confident person. Thank you MBKB!

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

There are extra-curricular activities but I don't regularly take part. I have attended a quiz last year which was a fundraising event for our charity partner which was really fun.

Recommendations & Advice

Would you recommend WTW to a friend?

Yes

Why?

WTW has allowed me to upskill and support my personal development by doing my apprenticeship and maths qualification. I receive loads of support from my colleagues and manager. I think it is fantastic for an employer to support colleagues in this way.