Finance Apprentice Review
at Royal Mail Group
Level 2 Apprenticeship
Finance
Bolton, Greater Manchester
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am working in the credit control team, contacting customers by phone and email to try and arrange payments for overdue debts.
To what extent do you enjoy your programme?
5/5
I enjoy the programme, there is a good balance of college work to complete while still being manageable working full time. All my colleagues are supportive and i have a good relationship with everyone in the office.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills, such as using lots of systems required for my job role. I think my communication skills have improved since starting, due to having to speak to customers all day.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well organised, with a work based tutor tracking my progress and keeping my managers up to date. They set out a plan with salary progression as I move to higher AAT qualifications. I also change teams each year to get a variation of work experience.
How much support do you receive from your employer?
5/5
I receive lots of support, from when I started everyone was helpful and didnt hesitate to assist with any questions i had about the job i was doing.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive lots of support from the training provider. Having monthly meetings with my Work based tutor, too keep track of my progress and raise any issues i am having.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think it helps as the work i complete in college, theory and practical work, gives me a better understanding of what i do in my job role. Meaning i can respond to customers more easily and effectively.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
As an apprentice, i have been offered opportunities to go to networking events with all the royal mail apprentices from across the business.
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
It is a good environment to work in, with good opportunities for progression and lots of support available should you need it.
What tips or advice would you give to others applying to Royal Mail Group?
During my application process there was a big focus on the companies values of be positive, be brilliant and be part of it. Keeping these in mind and making sure you are able to fit to that is helpful.
