Customer Collaboration Specialist Review
at Unilever
Degree Apprenticeship
Supply Chain Management
Kingston upon Thames
Review Submitted: April 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work in Supply Chain dealing with customers orders, forecasting and liaising with the customer directly.
I go to Customer Meetings weekly and in person meetings every quarter. I speak to commercial and planning teams to ensure the day-to-day requirements of the customer are met. This includes order management, ensuring all stock is delivered on time and in full.
I go to Customer Meetings weekly and in person meetings every quarter. I speak to commercial and planning teams to ensure the day-to-day requirements of the customer are met. This includes order management, ensuring all stock is delivered on time and in full.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme. I love working so closely with my cohort, we have built up such a great working relationship and are able to grow throughout our apprenticeship together. My line manager has also been a super help with all of this, I couldn't have asked for a better mentor when I joined.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot of new skills, this includes how to use excel in a professional setting, how to produce reports that can be sent to the customer, how to use online systems such as SAP (order management, stock checks) and I also have learnt a lot about communication within a professional workplace.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured. I go to University once every 3 months for block learning (4 day lecture block) and then have 2 follow up days to go over assignment briefs and progression with the module. The tutors are always available to help when suits me as an apprentice which is super helpful.
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer. My line manager is my first point of call for anything and she has been amazing since day 1. My team have always rallied around me when I've needed help and everyone is just so friendly and helpful. Unilever is great for support and friendliness.
How much support do you receive from your training provider when working towards your qualifications?
3/5
My support from the training provider is very well done. I have regular catch up's with my academic tutor and work based learning tutor who help me along my path throughout uni. I am also allowed to book in 121's with my lecturer whenever suits me which is super helpful being an apprentice and not having too much time.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Within my qualification, I learn a lot about management and leadership which can be applied back in my role in the supply chain function. I am able to see the different management and leadership styles within my day to day role and it helps me understand how people work better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No, I don't get involved but I know that there is a lot out there!
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
Unilever employees are so friendly and welcoming. I wouldn't want to work for another employer, the way that they have helped me grow personally and professionally throughout my first year and a half on rotation is just unmatched.
What tips or advice would you give to others applying to Unilever?
Be yourself! Employers want to see someone who is authentically themselves. Make sure you do your research about the company before you apply and figure out why exactly it is you want to work for Unilever. What about the company inspires you!
