COFM Review
at Royal Mail Group
Level 3 Apprenticeship
Business Operations
Huddersfield
Review Submitted: April 2025
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Customer operations manager, ensuring Mail and parcels leave the building ion a daily basis and to ensure USO obligation is fulfilled.
To what extent do you enjoy your programme?
3/5
I enjoyed it for the most part, although it was hard to get time to study.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Management skills and communication skills
Structure and Support
How well organised/structured is your programme?
4/5
Very well
How much support do you receive from your employer?
2/5
Very little in my opinion.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot, my coach [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] was fantastic.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
In some ways it does, i can use what i have learnt and put it into practice.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
no
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
It is a long standing company, hopefully it continues.
What tips or advice would you give to others applying to Royal Mail Group?
It is a hard job to grasp at first, once you get the hang of things it becomes a lot easier.
