Indoor Systems support manager Review
at Royal Mail Group
Higher Level Apprenticeship
Data Analysis
Ashford, Kent
Review Submitted: April 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
working with technology, frontline operations and developers to ensure that our systems continue to deliver results and outputs to make the operations as efficient as possible. Using data analysis to deliver reports for all leaders in the business on performance and opportunity.
To what extent do you enjoy your programme?
5/5
Very intense and very enjoyable
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, learning new systems and techniques for better understanding of my role
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised, the learning and programmes have a good flow to them. However there can be a lot to learn and any delay to working in a programme can make a lot needed to catch up on
How much support do you receive from your employer?
5/5
Lots, my employer has been good to try to give me the release i need to do the studying. Also given me access to programmes not normally used in the business.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support from my Trainer - she has given advice and encouragement. lots of additional resource to go into, provided by the learner, just wished i had the time to do so
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
lots of good data programmes and suggestions on how to get the most from what i can do.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are some in the business but i work remotely from a lot of my team so this can be an area to improve upon.
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
No
Why?
Currently there is a takeover about to happen and there is too much uncertainty about the future.
What tips or advice would you give to others applying to Royal Mail Group?
Be aware that your contract will be temporary and be prepared for change.
