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Royal Mail Group

SAP Technology Architect Review

at Royal Mail Group

Higher Level Apprenticeship

Information Technology

Sheffield

Review Submitted: April 2025

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Designing Technology Solutions to support business capabilities in Finance, HR, Procurement and Commercial Back Office Business Functions
To what extent do you enjoy your programme?
3/5
I was really enjoying it, but unfortunately have had to pause my programme due to current level of workload in my role

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes, understanding the difference between coaching and other types of mentoring/directive feedback to colleagues and peers

Structure and Support

How well organised/structured is your programme?
4/5
The programme itself felt really well structured and organised
How much support do you receive from your employer?
1/5
My line management have been really supportive, but unfortunately the workload I need to be involved in did not allow me to continue with the programme, so I have paused it. I feel Royal Mail need to be clearer on defining the off the job hours and the work allocation to support those hours
How much support do you receive from your training provider when working towards your qualifications?
4/5
The support from Babington was great. Regular sessions with the learning co-ordinator, regular communication to support independent learning around the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I hope when I come off a pause, the learning and practical experience will allow me to grow in a coaching role within the position I hold in our organisation.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Occasional social activities after work related events. Professional Networking for some groups is available, although feels like this needs to be something we develop across a lot more areas

Recommendations & Advice

Would you recommend Royal Mail Group to a friend?
No
Why?
Uncertainty with the current takeover. Level of workload not being addressed. Not enough time to focus on self development and wellbeing
What tips or advice would you give to others applying to Royal Mail Group?
Be really clear about the role you are expected to perform, and what opportunities will you have in your role to self-develop and build a career
In This Review
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