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Royal Mail Group

Shift manager Review

at Royal Mail Group

Higher Level Apprenticeship

Logistics and Operations

Carlisle

Review Submitted: April 2025

Overall Rating

4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i am a shift manager who is 4 direct reports and a further 63 people under them.
To what extent do you enjoy your programme?
4/5
i really enjoy this type of learning. i seem to be able to learn while doing the job i love

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
i have learnt how i can become a better manager and a better leader.

Structure and Support

How well organised/structured is your programme?
4/5
i plan my own time when i study. i only have to plan 6 hours a week within in work where i can complete the training
How much support do you receive from your employer?
4/5
my employer allows me to take time away from my day to day job to get the training complete
How much support do you receive from your training provider when working towards your qualifications?
4/5
i can contact my training provider at any time and they come back to me very quickly with the help i need
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
the training i am learning will benefit not only me but my company as i become a better leader for the future
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
we have created a work group chat where all other people around the country who are on the course can sit and chat

Recommendations & Advice

Would you recommend Royal Mail Group to a friend?
Yes
Why?
it a great company and the jobs are endless. so many different areas you can work in
What tips or advice would you give to others applying to Royal Mail Group?
keep an open mind as the company is bigger and better than you think
In This Review
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