General manager Review
at Wagamama
Degree Apprenticeship
Hospitality Management
Chelmsford
Review Submitted: April 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a team
Giving a great guest experience
Developing managers
Budgeting and forecasting
Managing performance
Giving a great guest experience
Developing managers
Budgeting and forecasting
Managing performance
To what extent do you enjoy your programme?
5/5
I enjoyed it a lot. Refreshing to be outside of the restaurant and meet new people from other businesses.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Performance management
Personal development
Managing conflict
Operational management tolls
Personal development
Managing conflict
Operational management tolls
Structure and Support
How well organised/structured is your programme?
5/5
Very organised. You knew the dates in advanced. If a deadline could not have been met, a conversation was had and new deadline set.
How much support do you receive from your employer?
4/5
Wish there was more involvement in the sense of them being able to come to the skills days to see how it was. .
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot. My coach has been amazing and supported me a lot. Even asked me to come to certain days when there are other cohorts so I can get work completed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s made me understand a lot more about my role and how I can make a difference.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Can work on projects and help develop teams.
Recommendations & Advice
Would you recommend Wagamama to a friend?
Yes
Why?
It’s a great company to work for and you can develop. There always innovating and thinking of new ways to do things.
What tips or advice would you give to others applying to Wagamama?
It’s not like other hospitality venues. It can be hard work but when that hard work pays off, you can feel the reward.
