Customer Operations Future Manager Review
at Royal Mail Group
Level 3 Apprenticeship
Logistics and Operations
Camberley
Review Submitted: April 2025
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Daily management and running of a very busy delivery office.
To what extent do you enjoy your programme?
4/5
i enjoyed the programme very much
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
i have developed my people skills and understanding how people work
Structure and Support
How well organised/structured is your programme?
4/5
the structure was fine, and it all flowed well
How much support do you receive from your employer?
1/5
not a huge amount, i never received my 6 hours a week release time for the course so i am out of pocket due to having to complete the course pretty much in my own time
How much support do you receive from your training provider when working towards your qualifications?
5/5
Mike my skills coach was fantastic, very knowledgeable and always there to help me when i needed him
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
i learnt a lot about how to better deal with the people i have working for me
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
being able to take pride in our job and deliver special occassions to our customers
What tips or advice would you give to others applying to Royal Mail Group?
be open, be flexible and try and be in some what of a good level of fitness as there is a lot of walking to do
