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Higherin
HC-One

Care assistant Review

at HC-One

Level 2 Apprenticeship

Birmingham

Review Submitted: April 2025

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Care assistant - my role is to look after the residents in there home. Such as helping them with there personal care, washing and dressing and assisting them with meals and fluids
To what extent do you enjoy your programme?
5/5
I enjoyed the programme and enjoyed learning new things to help me day to day with my job role.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I've learnt alot of new skills with completing my course especially with understanding the policies and procedures in place within the home.

Structure and Support

How well organised/structured is your programme?
5/5
I think it was well organised and I was informed in advance what I needed to do next.
How much support do you receive from your employer?
3/5
I received alot of support from my employer but sometimes wasn't staff on when I needed to be taken off the floor to have a chat with my coach which meant it was rushed and had to be taken in my own time or on my day off.
How much support do you receive from your training provider when working towards your qualifications?
5/5
[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] was absolutely amazing. Even when my confidence dropped and I thought I couldn't complete certain modules she pushed me to carry on and saw that I completed them on time and made me feel confident in doing so.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification has helped me more to perform better in my role as I understand more in my job role and can put what I have learnt through the course in action.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that I know of.

Recommendations & Advice

Would you recommend HC-One to a friend?
Yes
Why?
I love our home and it's a lovely place to work. We have a great team at the orchards and a great supporting manager.
What tips or advice would you give to others applying to HC-One?
Go for it!! 7 years ago I never knew a thing about care. Now I couldn't see me doing anything else. I love what I do. Such a hard but rewarding job.
In This Review
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