Customer Success Leader Review
at SAP
Degree Apprenticeship
Information Technology
Feltham, Greater London
Review Submitted: April 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am managing the transformation of the customer success role within EMEA to drive higher levels of role performance and greater customer outcomes.
To what extent do you enjoy your programme?
4/5
It is both assuring the existing activities & plans I have, and enhancing the same activities & plans with new ideas & content, that adds further value to my role.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have gained additional business transformation knowledge that is very relevant to my role. Each week there are elements of the course I can put into practice
Structure and Support
How well organised/structured is your programme?
4/5
It is very well organised and structured - each week I have a new module to complete, which typically needs to have some self-reflection related to my role with SAP
How much support do you receive from your employer?
4/5
I am given the time I need to complete the weekly course modules / week, and my manager supports the meetings with my course tutor
How much support do you receive from your training provider when working towards your qualifications?
4/5
Corndel are always available to provide support & guidance, and there are group sessions at specific points in the program, in order to prepare students for what is expected,
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have not yet finished the course, but already I have applied alot of the learnings into my current role, elevating my own performance and that of my team
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, but not related to the course. We have a course teams group that we interact with.
Recommendations & Advice
Would you recommend SAP to a friend?
Yes
Why?
Corndel are very professional, diligent and supportive
What tips or advice would you give to others applying to SAP?
To make the time to do the course as the immediate benefits to your role are significant and far reaching
