Apprentice Field Technician Review
at Virgin Media O2
Level 2 Apprenticeship
Engineering
Crawley, West Sussex
Review Submitted: April 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Going to customers homes for service calls and installations, fitting our services including tv, hub and phone services.
To what extent do you enjoy your programme?
5/5
I love the practical and theory aspects of the role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
All skills with telecommunications service and installations.
Structure and Support
How well organised/structured is your programme?
5/5
Very well.
How much support do you receive from your employer?
5/5
A lot of support, there is always someone I can contact.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A study day every month, constant support by phone or email
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I've learnt about telecommunications and how to deal with all aspects of my job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have regular events we can attend, most of them are quite far away though.
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
Work life balance, good pay for the work and regular overtime and a massive support group
What tips or advice would you give to others applying to Virgin Media O2?
Be yourself, stay very close with your team as they will help you to succeed in your role.
