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Higherin
Virgin Media O2

field technician Review

at Virgin Media O2

Level 2 Apprenticeship

Engineering

Lincoln

Review Submitted: April 2025

Overall Rating

3.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
install and service virgin media products
To what extent do you enjoy your programme?
3/5
I enjoy my work, I don't really enjoy the written side of the programme

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
learned about fibre, copper, and coaxial broadband, gained more it skills and more manual labouring skills

Structure and Support

How well organised/structured is your programme?
3/5
at first not very well organised but as time went on it became much more structured.
How much support do you receive from your employer?
4/5
plenty of support if needed and plenty given throughout training
How much support do you receive from your training provider when working towards your qualifications?
4/5
plenty of support given, just some revision techniques near the end would be good
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
the qualification for our role has no benifit. you can get the exact same role within vmo2 without doing an apprenticeship and without needing any qualifications.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
occasional work nights out, 6 a side football team which i started with people from work

Recommendations & Advice

Would you recommend Virgin Media O2 to a friend?
Yes
Why?
overall good services and good products
What tips or advice would you give to others applying to Virgin Media O2?
be yourself. the interview process is long, and sometimes you'll feel like you're repeating yourself but just stick with it
In This Review
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