Assistant HR Advisor Review
at ivolve care and support
Level 3 Apprenticeship
Human Resources
Chesterfield, Derbyshire
Review Submitted: April 2025
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
• Providing advice and guidance to managers on all ER related activities, such as disciplinary, grievance, absence and performance management.
• Leading on non-transactional Employee Relations case activities (e.g., conduct, performance, grievance and sickness cases).
• Leading on weekly People Calls with managers to discuss any HR issues.
• Provide coaching and advice in various ER cases, including investigation support, report writing, and absence management.
• Partner with operational managers to identify areas of improvement using HR KPI data such as retention.
• Acting as the first point of contact for all HR queries.
• Coaching and upskilling managers to utilise HRIS platforms – particularly PeopleXD.
• Supporting and administering all employee benefit platforms and communicating benefits internally, using systems such as Canva for engaging content.
• Leading on non-transactional Employee Relations case activities (e.g., conduct, performance, grievance and sickness cases).
• Leading on weekly People Calls with managers to discuss any HR issues.
• Provide coaching and advice in various ER cases, including investigation support, report writing, and absence management.
• Partner with operational managers to identify areas of improvement using HR KPI data such as retention.
• Acting as the first point of contact for all HR queries.
• Coaching and upskilling managers to utilise HRIS platforms – particularly PeopleXD.
• Supporting and administering all employee benefit platforms and communicating benefits internally, using systems such as Canva for engaging content.
To what extent do you enjoy your programme?
3/5
The programme is well planned and my tutor has been nothing short of brilliant. Always available when I need assistance and is a nice friendly face. The content of the programme is set out in a way that's easy to understand.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
-Better organisation
-More confidence in my knowledge
-Stakeholder relationships built
-More confidence in my knowledge
-Stakeholder relationships built
Structure and Support
How well organised/structured is your programme?
4/5
As above
How much support do you receive from your employer?
4/5
My employer understands the kind of work that I need to undertake to help me succeed and often gives me opportunities for different pieces of work to help.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Derek has been brilliant and offers me lots of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No extra-curricular activities.
Recommendations & Advice
Would you recommend ivolve care and support to a friend?
Yes
Why?
In the time I have been at ivolve, I have been given numerous opportunities to progress and develop my knowledge. The team is very friendly.
What tips or advice would you give to others applying to ivolve care and support?
Always follow their values of kindness, resilient and passionate, it will go a long way.
