Multi Media Technician Review

My responsibilities include managing the incident command suite, managing the LMS system. Creating incident command scenarios, facilitating XVR for Incident command scenarios. Driver training admin.
On a day to day basis I answer emails and phone, I interact internally with driver training, the incident command trainers, firefighters control and IT. This allows me to schedule driver training for firefighters, create XVR Scenarios for incident command training and manage the computers within the incident command suite. Externally I Communicate with the learnpro group and other fire services to assist with the project I am currently working updating the equipment in the incident command suite.

My programme is well organised and structured, from the start I was given a plan of workshops and deadlines with clear expectations and signpost to learning. The workshops are well structured and informative and what is learned can be applied effectively to my job role. The online learning system allows me to manage my deadlines and shows visual representation of where I am with my progress

I am given the sufficient amount of support to complete my work and assistance is always given when asked

The training provider offers lots of support assisting me with my PDP and pointing me in the direction of effective sources and information in areas I am struggling in. Feed back on work is thorough and often sign post me to podcasts and learning I may find interesting or helpful in developing my skills further

It has improved my time management skills allowing me to prioritise effectively. It has also increased my knowledge greatly on stakeholder management and influencing skills communication skills and conflict management which has really helped drive forward the project I am working with IT

Yes

It is a supportive employer with a positive culture and offers flexible working. It is an enjoyable place to work that offers opportunities for development.