Business Support Assistant Review
at WTW
Higher Level Apprenticeship
Insurance and Risk Management
London
Review Submitted: March 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My day-to-day role includes lots of admin and filing and dealing with client requests and queries about insurance cover they are wishing to purchase.
To what extent do you enjoy your programme?
4/5
Everyone is incredibly welcoming at the company and the provider of the learning side of the apprenticeship is very supportive of your studies and your role.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed soft skills such as my confidence and general communication skills. I have also gained an understanding of insurance and developed more technical skills.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised. There are deadlines in place to make sure you are on track and there are regular catch up sessions with the learning providers to help you in your studies.
How much support do you receive from your employer?
5/5
LOTS. Everyone is very helpful and welcoming and have never made me feel like a question I have is stupid.
How much support do you receive from your training provider when working towards your qualifications?
3/5
We receive a good amount of support ranging from catch up sessions (1:1) and group revision sessions led by some of the people that work with the training providers.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
My understanding of the world mu job is based in (insurance) is definitely greater as a result of the qualification I am working towards.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Within my team at work we do go out relatively frequently, and when I started there were lots of networking events, but as I have been in the job longer this has reduced.
Recommendations & Advice
Would you recommend WTW to a friend?
Yes
Why?
I feel very supported and successful in my role here and I enjoy what I do.
What tips or advice would you give to others applying to WTW?
As corny as it sounds, be yourself. Everyone here is so different and that is something that makes everyday more intteresting.
