Business Support Specialist - Client Service and Delivery Review
at WTW
Higher Level Apprenticeship
Insurance and Risk Management
Ipswich
Review Submitted: March 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Placing insurance contracts for clients, meeting demands and needs. Training other apprentices to ensure standards are met.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy the programme as i am constantly learning and there is always something to do.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt new systems as well as insurance law and the broking and placing protocols. Public speaking and communicating with others internally and externally in a professional manner.
Structure and Support
How well organised/structured is your programme?
5/5
There is a clear structure within the programme with it clear as to who to approach for any issues as well as learning requirements and unit order.
How much support do you receive from your employer?
5/5
I receive a high standard of support within the programme as well as in my department with each colleague willing to help when needed.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Support from the training provider has been outstanding when it comes to exams, with my current skills coach being extremely helpful and supportive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have learnt many new aspects that i did not know before with the key unit being insurance law which is vital to my job role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are sport teams running actively within the company as well as professional networking events which have been vital in making connections and socialising.
Recommendations & Advice
Would you recommend WTW to a friend?
Yes
Why?
The support i have received has been outstanding, with the work atmosphere being incredible to work in, allowing me to build my career.
What tips or advice would you give to others applying to WTW?
I would suggest to be yourself as well as to research the role you are planning to go into and to ask if unsure as everyone is willing to help
