Customer Account Manager Review

Item: Customer Account Manager at Unilever
Rating: 3.9
Author: Anonymous

at Unilever

Placement (10 Months+)

Sales

Leatherhead

Review Submitted: June 2022

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4.5/5 - Skills Development

4/5 - Support and Guidance

3.5/5 - Company Culture

3.5/5 - Overall Experience

4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Daily tasks include: managing promotional plans, forecasting, managing a P&L worth above £2million annual TO, building spreadsheets, analysing business, communicating wit external stakeholders, leading projects and doing internal ecomm auditing.

Were you given much responsibility during your placement / internship?

Yes- I was given a huge amount of responsibility. from day one I had my own specific and important role and was the primary contact for external stakeholders.

Please rate how meaningful the work you were doing was

4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

skills I have learned: excel spreadsheet, negotiation, building P&Ls
skills I have developed: communication, I can now communicate in an appropriate business manner. I have developed my confidence, also mathematical skills.

How would you rate the training provided during your experience?

4/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I recieved a lot of one on one time with my manager, but in terms of formal s=training/support from the company this was minimal.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

3/5

Company Culture

What was the company culture and general atmosphere like?

Very nice company to work in, genuinely cared about employees and wellbeing.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

3/5

How would you rate the diversity initiatives?

3/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

3/5

Overall Experience

To what extent did you enjoy your placement / internship?

I enjoyed the social side as there is a huge amount of young people working here, however, it is not what I want to do in the future so in that aspect I didn't enjoy it.

Please rate your level of enjoyment on your placement / internship

3/5

Please rate how your experience met your expectations

4/5

Future Career Prospects

Please rate the future employment prospects at Unilever

4/5

Recommendations & Advice

Would you recommend Unilever to a friend?

Yes

What advice would you give to others applying to Unilever

Make sure you know what you're getting into. There is a lot of reasonability which was overwhelming and stressful to start with so as long as you're mentally prepared for that you will be fine.

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