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Higherin

Front of House Manager Review

at Wagamama

Higher Level Apprenticeship

Hospitality Management

Telford

Review Submitted: March 2025

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
3/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
In my role I have a responsibility of coaching the team and running shifts in order to make sales and beat targets. I am responsible for the financial and cleaning side of the business etc
To what extent do you enjoy your programme?
4/5
I find my apprenticeship easy and enjoy the learning side of it, I get a lot of help from people around me and learn new skills everyday

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Yeah, I have learned new things involving the kitchen, and different leadership roles to suit my team

Structure and Support

How well organised/structured is your programme?
4/5
I like how well structured my apprenticeship is, the modules are spilt nicely through the month and I find it easy to complete with enough time
How much support do you receive from your employer?
4/5
I received a lot of support from my employer, however I also find it easier to learn things I’m struggling with myself
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot of support from my parents coach, I revive regular check ins and monthly calls where we can go through anything I’m struggling with at the time
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
N/a
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
N/a

Recommendations & Advice

Would you recommend Wagamama to a friend?
Yes
Why?
Lovely environment to work in along with amazing staff and a lot of learning opportunities available
What tips or advice would you give to others applying to Wagamama?
Don’t be nervous
In This Review
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