Smart energy expert Review
at Centrica
Level 2 Apprenticeship
Engineering
Dartford
Review Submitted: March 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Attending customers houses when assigned a job and interacting with them so they understand fully what my I will be doing. Which could include things like changing their meters or potentially capping them if a unsafe situation arises. Good amount of work in a day so you are not rushed or pressured to complete which could cause problems when you rush. The academy trainers are very good and helpful. They adjust to your skill level so if you are new in this field you will have no problems. Overall the academy is a great experience and an ideal place to learn.
To what extent do you enjoy your programme?
4/5
I enjoyed this programme alot because of the people I have interacted with whether they be the academy trainers or my team on field. I believe this is because they all started as apprentices so they understand the position you are in.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I learnt alot about customer service and gained new skills in electrical and gas engineering. Specifically Mocopa and Acs (gas) which were made easily attainable by the teaching methods in the academy.
Structure and Support
How well organised/structured is your programme?
3/5
The programme is well structured and you know exactly what you are doing for the whole duration.
How much support do you receive from your employer?
5/5
Their is alot of support from trainers and fellow colleagues. Everyone is always willing to lend a hand or speak over the phone if you need someone to talk to.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I received alot of help to make sure I was able to be comfortable when going in for my examinations which was extremely helpful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Gives me a great understanding on why I am doing specific tasks which my job requires me to.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
People are always willing to meet up whether it's for help or just to socialise for example going out for a meal.
Recommendations & Advice
Would you recommend Centrica to a friend?
Yes
Why?
Great environment to learn whilst on the job. Good opportunities to work in different positions in the company.
What tips or advice would you give to others applying to Centrica?
It is a great company to work for and if you are given the opportunity definitely take it.
