Smart energy expert Review
at Centrica
Level 2 Apprenticeship
Engineering
Dartford
Review Submitted: March 2025
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
2 weeks in academy then 2 weeks on patch alternating until passed exams, then move onto support and monitoring then solo work until the 60 weeks is done. Changing meters both gas and electric.
To what extent do you enjoy your programme?
5/5
really enjoy the mix of classroom and work. Breaks up the learning. Journey home can be long back to Essex, but the 4pm finish helps.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
How to change both gas and electric meters. And slowly learning to be gas safe. Continue to develop customer service and time keeping skills.
Structure and Support
How well organised/structured is your programme?
3/5
fairly well organized however i haven't had mentor for much patch work. So I feel somewhat rushed and being taught as much due to the engineer having own deadlines to hit.
How much support do you receive from your employer?
5/5
Complete support with health condition.
How much support do you receive from your training provider when working towards your qualifications?
5/5
full support. Tutors supportive in any help and questions. Hotel paid for during exam week and exam prep week
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel a lot of smart is learnt our on patch. ventilation for example I'm told we won't need, so some of qualification will be pointless. However can be useful to have
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
nothing I've seen
Recommendations & Advice
Would you recommend Centrica to a friend?
Yes
Why?
good pay, good pay for apprenticeship, van, tools, great pension and share scheme, plus benefits
What tips or advice would you give to others applying to Centrica?
Customer service is key. They give you the questions for the interview beforehand. Bring in notes
