Incident Management Review
at DXC
Degree Apprenticeship
Computer Science
London
Review Submitted: March 2025
Overall Rating
2.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
5/5
-
Skills Development
1.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Dealing with clients and stakeholders, resolving disputes, ensuring progress and value is created for the client. One day a week I go to university where I study for a digital and technological solutions degree.
To what extent do you enjoy your programme?
3/5
I enjoy my program, but had some issues with workload and work life balance
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes - A lot of regular business skills, as well as access to many qualifications
Structure and Support
How well organised/structured is your programme?
1/5
I rarely know what I'm doing, mostly to do with the university than the company, but the structure and organisation was confusing, wasn't explained well, and the rules for the apprenticeship changed as I took it which confuses things
How much support do you receive from your employer?
2/5
The support is flawless, but not enough social events. I know of lots of employees who have never seen a DXC office, have never gone out after work, never been to any work events - Due to the remote working part. Very few are offered for me, as most networking / socialising opportunities are focused on the head office up north which I think should be changed. The company would have better networking and teamwork if they ran events - They still have employees who have never met anyone from their own company in person.
How much support do you receive from your training provider when working towards your qualifications?
1/5
Possibly the worst organised training - No idea what is going on most of the time, lecturer's accents are thick and difficult to understand remotely (with no gestures or body language & lag on top of that) and recording evidence for the apprenticeship is a painful, confusing, and long process.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It helps me understand the theory behind some business decisions, as well as what teams are responsible for & how we integrate technology for the client
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Honestly, the offerings are really poor. Anything I'm getting involved in isn't with my team or isn't really a networking or social event. The ECP have been making more of an effort in this area to get the apprentices out together socially, but these are few and far between for apprentices that are not based in the north of England / Scotland and there are limited social interactions. This means that it can get really isolated, so if you are wfh consistently keep in mind chances are you will stay at home the whole time and not really be social with coworkers
Recommendations & Advice
Would you recommend DXC to a friend?
Yes
Why?
Good culture, Good people, Good opportunities, Good support. Bad social aspects, but if you're quite an insular person then you'd excel. It would depend on which friend really.
What tips or advice would you give to others applying to DXC?
It is difficult, but it is rewarding, and the support from the Early Careers Program is phenomenal (Apart from the social aspects). I would say be honest, true with your intentions, and understand what you are getting into - This isn't a university degree, but both work and a university degree. If you can't do both and deal with the pressure of having both parts on top of you, I wouldn't recommend. If you're tenacious, there is a lot of value to be gained by applying.
