Customer Account Manager Review
at Unilever
Higher Level Apprenticeship
Sales
Kingston upon Thames, UK
Review Submitted: March 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
1. Regularly communicating with clients to understand their needs, answer queries and address any concerns or issues they may have.
2. Develop long term relationships with customers
3. Keeping track of customers account - is there any opportunities, what's not doing so well etc
4. Generating reports on performance.
2. Develop long term relationships with customers
3. Keeping track of customers account - is there any opportunities, what's not doing so well etc
4. Generating reports on performance.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
1. Effective communication
2. Data analysis and reporting
3. Project Management
4. Sales
5. Time management
2. Data analysis and reporting
3. Project Management
4. Sales
5. Time management
Structure and Support
How well organised/structured is your programme?
3/5
I would say the structure could approve - information can be delayed quite commonly
How much support do you receive from your employer?
5/5
Recieve many benefits from the employer as well as loads of contacts to reach out to in the business, if in need to extra support
How much support do you receive from your training provider when working towards your qualifications?
5/5
Great, we can put our ooo on ones a week for a study day, this is greatly encouraged by line managers
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes loads of socials such as team away day, xmas party, summer party, netball and football club. Great for networking!
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
An employer that actually looks after you and provides many opportuntities
What tips or advice would you give to others applying to Unilever?
Be yourself!
