Team leader Review
at B&Q
Level 3 Apprenticeship
Customer Service
Pontypridd
Review Submitted: February 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Lead a team in putting stock out facing department while serving customers and open and close store
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Ive learned how to help staff learn new skills and develope into an integral part of the team.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured and a clear path of learning with help along the way
How much support do you receive from your employer?
5/5
Lots of support always more than happy to help you with the course
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of help the training provider was always in contact and always more than happy to help and go through anything you ate unsure of
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Ive defintly feel that i now perform better in my role with the new skills ive learned
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Working for b&q is more like a family than a bussiness you feel welcomed from the start. And so diverse the staff are so nice and make you feel like you belong.
What tips or advice would you give to others applying to B&Q?
Be yourself and be honest
