Team leader Review
at B&Q
Level 3 Apprenticeship
Customer Service
BN12
Review Submitted: February 2025
Overall Rating
2.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
3/5
-
Skills Development
1.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Customer service, Team Leading front end staff. Managing and taking ownership of till and digital area.
To what extent do you enjoy your programme?
1/5
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Structure and Support
How well organised/structured is your programme?
1/5
How much support do you receive from your employer?
2/5
How much support do you receive from your training provider when working towards your qualifications?
1/5
Compared to the my 1st apprenticeship meetings were sparse apart, instructor was hard to get assigned to support was hard to find which put me behind
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
Good work environment to and opportunities to learn and eventually progress
What tips or advice would you give to others applying to B&Q?
yes
