FOH Team Member Review
at Mitchells and Butlers
Level 2 Apprenticeship
Bar and Waiting
Burntwood
Review Submitted: February 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Till work, Bartending, waiting, cleaning, conversing with Guests, making sure any training is done on time as well as keep up with the work of the Apprenticeship.
To what extent do you enjoy your programme?
5/5
The team that surpported me throughout and the development it has allowed me to gain.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Developed social skills, developed hospitality skills. New waitressing skills. New cellar based work (i.e. Changing barrels and bag-in-boxes.)
Structure and Support
How well organised/structured is your programme?
5/5
At first, it wasn't the best, I went without a tutor for a while which caused me to be confused for a few months but after it was structured well and organised to suit me.
How much support do you receive from your employer?
5/5
Loads, absolute godsend really, helped every part of the way and where I needed the extra boost.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Coach was amazing, so lovely and spoke and taught in a way that was comfortable to me and her.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I've gained the practice and the experience I needed to do my job properly. I'm not perfect, but who is?
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I mostly do photography and art based tasks outside.
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
Great tutors and great company.
What tips or advice would you give to others applying to Mitchells and Butlers?
Take your time and dont hesitate to ask for help.
