Waitress Review
at Mitchells and Butlers
Level 2 Apprenticeship
Customer Service
Manchester
Review Submitted: February 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I serve guests in a restaurant and keep on top of orders and side jobs
To what extent do you enjoy your programme?
4/5
I enjoyed my programme very much, I received so much support and information that I could use to my benefit
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to interact with strangers confidently, I have also learned independence and the ability to use my initiative
Structure and Support
How well organised/structured is your programme?
5/5
Quite well organised, I always had access to a learner coach that I could reach out to if I ever needed assistance
How much support do you receive from your employer?
3/5
I can ask my employer for support whenever I need to and I am always listened to
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received consistent and understanding support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification helps me because it taught me to dissect every detail of my job role therefore be more confident
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No not currently
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
The wide range of brands lead to endless opportunities
What tips or advice would you give to others applying to Mitchells and Butlers?
Have pride in your job, work towards the bigger picture and support your peers
