Customer Experience Specialist Review
at Unilever
Degree Apprenticeship
Customer Service
Kingston upon Thames
Review Submitted: January 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
3/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work in the supply chain function. My role primarily consists of collaboration with hauliers, customers and warehouses to process orders and book deliveries.
To what extent do you enjoy your programme?
5/5
I really enjoy the ability to earn and learn at the same time. I find the degree apprenticeship is a great way for me to learn as I can apply the theory I am taught at university to my role at Unilever
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have developed my problem solving, team work, collaboration, and academic skills
Structure and Support
How well organised/structured is your programme?
3/5
The programme is well organised. There isn't a definite structure to learning as it differs depending on your role
How much support do you receive from your employer?
5/5
I receive great support from my employer, especially from my team and my line manager
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider offers help and support when needed and lecturers are always available by email
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me to gain new skills and knowledge
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes there is a football team and charity events such as the great walk. There are lots of social events to aid team building.
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
A degree apprenticeship with Unilever is an invaluable opportunity to gain experience and knowledge. Work experience is becoming increasingly important due to the popularity of degrees. Doing an apprenticeship means you don't have to choose between studying or working, you can do both!
What tips or advice would you give to others applying to Unilever?
Research Unilever's purpose and values. Practice interview questions.
