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Technical service apprentice Review

at Britvic

Level 3 Apprenticeship

Customer Service

Tamworth

Review Submitted: June 2024

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Technical service apprentice, started off shadowing techs, move on to assisting installs and then being main person on installs, including removal jobs. Moving inventory around, and meeting new people everyday
To what extent do you enjoy your programme?
5/5
It’s a very enjoyable programme, learning every day, getting more confident, gaining new experiences.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Learnt electrical skills, mechanical skills and improved customer service skills

Structure and Support

How well organised/structured is your programme?
5/5
The training weeks are spread equally though out the programme, every day is planned out to.
How much support do you receive from your employer?
5/5
Employer and whole company provide lots of support and very easy to talk to anyone if you have a question or anything.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The college offers good amount of help and is always an email or phone call away.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Training provider provides the information and theoretical side very well that you can then take that and use it in the technical side.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There’s always events going on and each year the company provides you with a charity day where you can go participate for your chosen charity.

Recommendations & Advice

Would you recommend Britvic to a friend?
Yes
Why?
It’s the best company I’ve ever worked for, very friendly and supportive since day 1.
What tips or advice would you give to others applying to Britvic?
Go for it, put your cv in and start working at an amazing company
In This Review
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