Pet Claims Handler Review
at RSA Group
Level 3 Apprenticeship
Insurance and Risk Management
Peterborough
Review Submitted: May 2024
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
dealing with customers in relation to their pet claims
To what extent do you enjoy your programme?
4/5
I thoroughly enjoyed completing my apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
learnt how to deal with different types of people in different situations and under pressure.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised- we knew what we were doing each session, easy to follow and go back to if needed
How much support do you receive from your employer?
5/5
Very supportive - time out to study and sit exams, and go to sessions
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot - no pushback at all - very accomodating
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
gives me a better well rounded knowledge about the insurance industry and the way it works.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
not particulary
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
a good company to work for - can be very accommodating and supportive if you put yourself out there
What tips or advice would you give to others applying to RSA Group?
be open and honest and communicate your wants - work hard and put yourself out there
