Customer experience specialist Review
at Unilever
Degree Apprenticeship
Supply Chain Management
Kingston upon Thames
Review Submitted: May 2024
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
2.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Develop relationships between Unilever and out customers through driving improvements in service. Day to day I plan promotions, make sure we have enough stock to support demand and take part in commercial activities.
To what extent do you enjoy your programme?
4/5
I enjoy my programme as I work in a great team and have learnt a lot
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt /development lots of skills such as using excel, communication skills and how to manage risks.
Structure and Support
How well organised/structured is your programme?
2/5
Its structure alright. There is scope for improvement through further communication and consultation.
How much support do you receive from your employer?
3/5
I receive enough support for my needs and feel their is always the opportunity for further support.
How much support do you receive from your training provider when working towards your qualifications?
2/5
I receive some support from my training provider and I am happy with the support my lectures but wish there was more support from course leaders and the training provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I use some of my qualification in my role, but I feel most of my progression has been achieve through learning on the job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are regular networking and sporting events to get involved with, but there is scope for more.
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
Unilever provides good opportunities and the culture is very inviting.
What tips or advice would you give to others applying to Unilever?
To have an interest in everything Unilever is currently doing and working towards.
